The most common question we get from agents is simple: how much information does Anjio give investors about my deal, and could they use it to go around me? Here's exactly how the reservation process works, step by step.
Every deal on Anjio goes through the same sequence. Nothing about who you are is identifiable until the final step — and that step only happens after an investor has made specific, written commitments.
This is the step that does the heavy lifting. Before any reservation request reaches you, the investor has actively ticked six separate confirmations — not a single "I agree to terms" checkbox, but six specific commitments tied to your terms and to the deal itself.
If you tell us the deal is no longer available when we check in, here's exactly what happens — nothing more is required from you.
"Sorry, but this deal is gone. We endeavour to keep a large number of quality deals in stock for our members — once someone else reserves a deal, it's no longer viewable. Keep an eye out for new listings."
It stays off the live board until you relist it — for example, if the reserving buyer's finance falls through, or due diligence uncovers a material issue during the exclusivity period and they withdraw.
When a reservation is confirmed and we make the introduction, two invoices go out simultaneously — one to you, one to the investor. Both are payable at completion only, via solicitor disbursements. Nothing is collected upfront.
After the introduction, you run your own onboarding — AML checks, identity verification, your property pack, your terms. Anjio's role is to follow up periodically for feedback on how the transaction is progressing. We don't insert ourselves into your process.
An investor can't go around someone they can't identify. Your name and company only become known to a specific investor once that investor has committed to your terms and your reservation fee.
Once introduced, that investor is yours — for this deal and any future one. Anjio takes no percentage of your sourcing fee and no referral fee on repeat business. There's no commercial reason for either side to bypass the other.
Your reservation fee, refund policy and exclusivity period are shown to investors exactly as you set them — just without your name attached until reservation. The figures are real; the attribution isn't, yet.
Every introduction comes with a stated cash range, a confirmed agreement to your terms, and a commitment to pay the success fee via solicitor. You're not starting from zero.
No. Nothing in the deal card, the unlocked view, or the reservation confirmation panel identifies you by name or company. Your reservation terms are shown, but generically — as "the sourcing agent's terms," not yours specifically.
We don't provide them. Agent identity is only shared as part of the formal introduction process described above, after a reservation has been confirmed as available by you.
We ask agents to confirm availability promptly — investors are waiting on an answer, and a fast response is part of what makes the platform work for everyone. If we don't hear back within a reasonable window we'll follow up directly.
Anjio's role at that point is light-touch: periodic check-ins for feedback on how the transaction is progressing. We don't manage your communications, your contract, or your onboarding. That's entirely between you and your new client.
The six confirmations at reservation are designed to filter this out before it reaches you — a stated cash range, agreement to pay your reservation fee, and agreement to the Anjio success fee via solicitor are not commitments someone makes casually. If a reservation doesn't proceed during the exclusivity period for a genuine reason (finance falling through, a material issue found in due diligence), the deal is simply marked unavailable until you choose to relist it.
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